Contact information

Last updated: October 2, 2026

CONTACT INFORMATION

If you have questions about your order, shipping, returns, products, or our store policies, please contact PURE GRAIN using the information below.

CUSTOMER SUPPORT

Email: info@thepuregrain.com

We aim to respond to customer inquiries as promptly as reasonably possible during normal business days.

BUSINESS INFORMATION

PURE GRAIN
510 Cricket Crt NW
Edmonton, Alberta T5T 2B2
Canada

RETURNS

Please do not send returned merchandise to the business address above unless we specifically instruct you to do so.

Return locations may vary depending on the product and fulfillment location. To request a return or exchange, please contact us first at info@thepuregrain.com.

For complete return and refund conditions, please review our Returns & Refund Policy.

SHIPPING QUESTIONS

For questions about order processing, delivery, tracking, shipping delays, or shipping destinations, please review our Shipping Policy or contact us by email.